1. Introduction
Journey VR Education Platform ("we," "our," or "us") is committed to protecting your privacy and ensuring you have control over your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform.
We comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.
2. Data We Collect
Account Information
- Name, username, and email address
- School or institution affiliation
- Grade level (for students)
- Role (student, teacher, administrator)
Educational Data
- VR simulation progress and completion records
- Quiz scores and assessment results
- Badges and certifications earned
- Career pathway enrollments
Usage Data
- Time spent in simulations
- Features used within the platform
- AI Career Coach conversation history
3. How We Use Your Data
- Provide Educational Services: Deliver VR simulations, track progress, and issue certifications
- Personalize Learning: Use AI to provide tailored career recommendations
- Support Teachers: Enable educators to monitor student progress
- Improve Our Platform: Analyze usage patterns to enhance features
- Ensure Security: Protect against unauthorized access
AI Processing: Our AI Career Coach analyzes your progress to provide personalized guidance. You can disable AI analysis in your Privacy Settings.
4. Legal Basis for Processing (GDPR)
- Contract: To provide educational services you've enrolled in
- Consent: For optional features like AI analysis and marketing
- Legitimate Interest: To improve our services and ensure security
- Legal Obligation: To comply with educational reporting requirements
5. Data Sharing
We may share your data with:
- Educational Institutions: Teachers and administrators at your school
- Certification Bodies: NOCTI, CompTIA, NCCER when you earn certifications
- Employers: Only through your Career Wallet with explicit permission
- Service Providers: Cloud hosting, AI services (with data processing agreements)
We never sell your personal data.
6. Data Retention
- Active Account Data: As long as your account is active
- Educational Records: 2 years after last activity
- Certifications: Indefinitely (for credential verification)
- AI Chat History: 1 year (auto-deleted)
- Audit Logs: 3 years (legal requirement)
7. Your Rights
Under GDPR and applicable laws, you have the right to:
- Access: Request a copy of all your personal data
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your data ("right to be forgotten")
- Portability: Download your data in a machine-readable format
- Restriction: Limit how we process your data
- Object: Opt out of certain processing activities
- Withdraw Consent: Revoke previously given consent at any time
Exercise your rights through
Privacy Settings or contact our Data Protection Officer.
8. Security
We protect your data with:
- Encryption in transit (HTTPS) and at rest
- Role-based access controls
- Regular security audits
- Secure password hashing
- Audit logging of data access
9. Children's Privacy
Journey is designed for educational use with students grades 4-12. We collect only the minimum data necessary for educational purposes. For students under 13, parental or school consent is required before account creation.
We comply with COPPA (Children's Online Privacy Protection Act) and do not knowingly collect personal information from children without appropriate consent.